FREQUENTLY ASKED QUESTIONS
I think I need a lawyer. What do I do?
If you believe your case falls into one of our law firm's practice areas, the first step is to call one of our offices during weekday business hours (9 AM - 5 PM). One of our secretaries will ask you for your contact information and your reason for calling. Your message will be reviewed by one of our lawyers. If we are able to take your case, you will be notified, and a meeting can be scheduled. If our firm for some reason is unable to take your case, we can provide you with referral information to another firm that may be able to help.
How do I set up a meeting?
If you would like to arrange a meeting with one of our lawyers, please call either the Kane office or Smethport office, depending on which location is more convenient for you. Our weekday business hours are 9 AM - 5 PM. One of our secretaries will work with you and your schedule to set up an appointment with your lawyer.
Do I need to bring anything with me to a meeting with my lawyer?
What is the cost of service from Woods Baker & Ross?
I have a question related to my current case with Woods Baker & Ross. Whom do I contact?
I have a question not related to my current case with Woods Baker & Ross. Whom do I contact?
To avoid confusion, it is best to contact one of our secretaries if you have a question about something unrelated to your current case with us. That way, we can create two separate files for your two separate cases and organize information accordingly.
What does Woods Baker & Ross do if there is a conflict of interest with my case?
Conflict of interest occurs when your lawyer is unable to fairly represent you due to involvement or interests that may hinder your lawyer's impartiality. When a conflict of interest arises, Woods Baker & Ross will notify you of the issue and refer you to another attorney whom we recommend for your case. Our firm holds high ethical standards, and we will not put the validity of your case at risk by engaging in a conflict of interest.
I received an important document from Woods Baker & Ross. What do I do with it?
Documents such as deeds, wills, and power of attorney should be kept in a protected place. We recommend putting these documents in a fire-proof safe.